FAQs about KIN BYOBU.
The order confirmation e-mail has not arrived yet despite I made a payment by bank transfer.
- It can take us 1 or 2 business days to receive your payment information from the bank after your payment.
Moreover, please understand that we are closed on weekends and national holidays. We will check the payment on the next business day.
In addition, if the name of the receiver is wrong, we cannot check the payment.
Please let us know the following 6 points from our contact form when you have any leads.
1.Way of the payment
2.Transfer name
3.Bank/branch name
4.Account number of the receiver on your payment
5.Amount of the payment
6.Day of the payment